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Question

Box missing from Finder since uploading Monterey

  • May 22, 2025
  • 1 reply
  • 36 views

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Since taking the Monterey upload on my MacBook Air i have lost the link to Box in my Finder, i can no longer attach documents from Box to an email in Outlook, i can no longer attach documents straight from Box into our CRM system. 

I am very new to Box and don't understand a lot of the terms used on here. Please can someone help me understand how to put this right

 

1 reply

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Hi Gervace, 

Welcome to the Box Community!

Due to the new update with macOS Monterey, the current location of your Box folder now is under Finder > Locations

For details, please visit this article: https://support.box.com/hc/en-us/articles/4407737091219-Using-Box-Drive-on-macOS-File-Provider-Extension-FPE-mode

Thanks for your participation in the forum and let us know how else we can help!