Hi, I have started the BOX migration from Linux machine to BOX cloud, this linux machine is tagged to Windows machine with Shuttle service running, but migration is not moving anywhere above 1%, can someone assist?
Question
BOX Migration failure
👋 Hi
Resolving this type of issue requires a bit of troubleshooting, as our Product Support team needs to collect specific details about the Shuttle behavior, investigate the root cause, and work with you to find a solution. I see that you already have an open case with our support team — while I understand the urgency, I highly recommend continuing to work with them directly, as they are actively investigating and will follow up with you shortly.
We truly appreciate your patience, and we’re committed to helping you get this resolved as soon as possible. 😊
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