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Question

Box looks full, though being empty

  • May 23, 2025
  • 1 reply
  • 14 views

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Hi! My Box shows as full, but it's actually empty. Please run the scripts for a reset.

1 reply

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Hi MC, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!