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Question

Box login using different account

  • May 23, 2025
  • 1 reply
  • 13 views

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I have two different accounts:

- email1@gmail.com

- email2@gmail.com

When I try to log into email2@gmail.com, the login screen automatically says "Signing in as email1@gmail.com. Not you". I tried cleaning cache and removing history for all time. I still cannot log into email2. It always takes be back into email1.

This really makes for a horrible experience. I understand I can be logged into one account at a time, but it should allow me to log out and back in. Specially when I am clearing cache and removing all history!

1 reply

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Hi Captain Fedora, 

Welcome to the Box Community!

I'm sorry to hear about the trouble with your logins, I'm happy to help!

We have a couple of suggestions that may help resolve this for you:

Hope these tips can help. If you have other questions, please let us know and we will help you.

Best regards,