Our account moved from a paid account to a free account and now all the links we had set up for clients are not working.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Our account moved from a paid account to a free account and now all the links we had set up for clients are not working.
Hi Jennifer,
Welcome to Box Community and glad to assist!
By any chance, are you referring to your shared links not working? If yes, can you attach a screenshot of the error you received while trying to access the affected links?
We'd love to further assist!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.