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Question

Box Links not working

  • May 23, 2025
  • 1 reply
  • 84 views
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Our account moved from a paid account to a free account and now all the links we had set up for clients are not working. 

 

    1 reply

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    Hi Jennifer, 

    Welcome to Box Community and glad to assist! 

    By any chance, are you referring to your shared links not working? If yes, can you attach a screenshot of the error you received while trying to access the affected links? 

    We'd love to further assist! 

     

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