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Hello
I am having an issue with Box.com. When I open a PDF file from a main folder and try to paste its link in another tab in Chrome, it doesn’t work. It doesn’t open in other browsers either. The link works the first time when opened from the main folder, but after that, I get a 'file not found' error when copying and pasting the link. It seems like the link only works the first time from the main folder and needs to be opened from there each time. I am not the folder's admin—could this be a setting issue, or is there another problem? The links are exactly correct.

How can i solve the problem?
Thanks
Regards 

Hi there, 


Welcome to Box Community and glad to assist! 


To get a closer look, can you attach a screenshot of your error? 


We'd love to further assist! 

acl01JN0RHYEQXA71T14T9C9NNH1E.png

Hello 


you can see the isseu above...


But the link is correct!


Thanks


regards 

Hello


Could you please assist me? I have been waiting for three days, and I haven’t received any comments, solutions, or updates.


Thanks


REgards 

Hello
Could you please assist me?


Thanks

Hello


Could you please assist?


Thanks

Reply


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