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Question

Box links are correct but pdf links are not opening...

  • May 27, 2025
  • 6 replies
  • 14 views

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Hello
I am having an issue with Box.com. When I open a PDF file from a main folder and try to paste its link in another tab in Chrome, it doesn’t work. It doesn’t open in other browsers either. The link works the first time when opened from the main folder, but after that, I get a 'file not found' error when copying and pasting the link. It seems like the link only works the first time from the main folder and needs to be opened from there each time. I am not the folder's admin—could this be a setting issue, or is there another problem? The links are exactly correct.

How can i solve the problem?
Thanks
Regards 

6 replies

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  • Author
  • Known Participant
  • 34745 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to assist! 

To get a closer look, can you attach a screenshot of your error? 

We'd love to further assist! 


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  • Author
  • Known Participant
  • 34745 replies
  • May 27, 2025

acl01JN0RHYEQXA71T14T9C9NNH1E.png


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  • Author
  • Known Participant
  • 34745 replies
  • May 27, 2025

Hello 

you can see the isseu above...

But the link is correct!

Thanks

regards 


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  • Author
  • Known Participant
  • 34745 replies
  • May 27, 2025

Hello

Could you please assist me? I have been waiting for three days, and I haven’t received any comments, solutions, or updates.

Thanks

REgards 


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  • Author
  • Known Participant
  • 34745 replies
  • May 27, 2025

Hello
Could you please assist me?

Thanks


Forum|alt.badge.img
  • Author
  • Known Participant
  • 34745 replies
  • May 27, 2025

Hello

Could you please assist?

Thanks