I signed up for the $15 dollar a month subscription... Box just charged me $540 with out my knowledge or approval. Thankfully my credit card thought this looked like criminal activity. Box doesn't have a phone number that I can even call. I want to talk to someone today.
Question
BOX just took $540 out of my account with out my approval
Hi Andrew,
Welcome to the Box Community!
This would be something our Cancellations team can discuss with you and will require specific account information. As I have checked, you already have an open ticket for this issue with one of our cancellations representatives.
Please continue working with them and check your email for updates.
Regards,
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