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Question

BOX issue

  • May 27, 2025
  • 1 reply
  • 7 views

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When I Open my file it will not "launch" the application. I have to download the file to edit which prevents myself and my team from working on the same document.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Chasity, 

Welcome to Box Community! 

To help address the issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!