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Question

Box is taking up a lot of memory on my Phone.

  • May 27, 2025
  • 1 reply
  • 56 views
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Hi, I have a samsung s22 where I upload a lot of pictures from work in to Box. I am currently at 12 gb out of 100 gb on my Box account. However, my Phone says Box is taking up 29 gb of data on my internal storage. This seems really weird but I dont dare to clear data (in Box app in my settings) on my Phone. What should I do?

    1 reply

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    Hi Erik,

    Welcome to the Box Community!

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thank you for posting!

    Best,
    Ann

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