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Question

Box is saying I have used 3.6GB of the storage

  • May 22, 2025
  • 1 reply
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Box is saying I have used 3.6GB of the storage, but I have only kept 212.2 MB of files in the box account.

how to reset the usage counter to the correct one?

    1 reply

    Forum|alt.badge.img

    Hi Allen, 

    Welcome to Box Community! 

    Thanks for raising your storage concern in this forum and we've opened a new case to help you address this issue. Please lookout for our email for further communications.

    We're on it and thanks for posting! 

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