I cannot add anything anymore in box while my folder is empty and the trash is emptied. Please run the script to reset this!
Question
Box is full (but in fact is empty): please delete everything on my box
Hi Lukas,
Welcome to the Box Community!
I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.
Thanks for posting!
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