Hi @YolandaTKG,
Welcome to Box Community, and we’d love to help setup your Box for Google workspace!
For enterprises, the Box Admin must turn on the integration for the enterprise. If Box for Google Workspace has been enabled in your organization, you can begin using it right away.
Your first step to enable Box for Google Workspace:
- Log in to Box.com and navigate to Admin Console> Integrations.
- Look for Box for Google Workspace and select Available for all users to make it available across all users in your enterprise. However, if you plan to enable it for select users you can choose Added by default -- All users, Select users and groups or All users except for select ones.
If you have enabled Box for Google Workspace, but still getting issues please let us know. In the meantime, please check out this article for more information.
Thanks for posting, and we look forward in getting this sorted out very soon!
Rona, thank you so much for reaching out and your support. This has been very frustrating process in getting help. My tech person originally set up clicking the 3rd option Added by default. When I select option 2 as you indicated and go back into box I no longer have the option for google. See below screens. Thank you. Yolanda
Hi Yolanda,
I work with Box for Google Workspace integrations regularly and have helped several clients resolve this exact issue where the Google option disappears after changing settings.
This is a common configuration problem that I handle for businesses experiencing similar integration challenges.
I offer remote consultation sessions to walk through the setup and get everything working properly for your team.
You can reach out to me on my email here
Colin
Colin, thank you for your reply. Can you provide me with your website/LinkedIn so I can review.
