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Question

box insufficient space

  • May 23, 2025
  • 1 reply
  • 8 views
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I have faced the issue described in this article. I deleted all uploaded files and emptied the trash. But there is no more space. Can you help me to free up space ?

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    1 reply

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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 23, 2025

    Hi Mykola, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!


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