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I have faced the issue described in this article. I deleted all uploaded files and emptied the trash. But there is no more space. Can you help me to free up space ?


https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Hi Mykola,


Welcome to Box Community!


The data storage in your account has been cleared up and it should now display the correct storage space.


Thank you for posting!


Best,
Ann


Thank you


Reply