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Question

Box has double-synced files—HELP

  • May 23, 2025
  • 1 reply
  • 12 views

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It appears that Box has double-synced my main folder, which is pushing me over the 10 GB limit.  I don't see where I can contact anyone for tech support.  

Anyone have any ideas here?

 

1 reply

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Hi Christopher,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!