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Question

Box full you need to upgrade

  • May 22, 2025
  • 1 reply
  • 4 views

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Hi.

I use 607,6MB of 10GB and it says my box is full??

I need help with this.

 

/Peter

1 reply

Forum|alt.badge.img

Hi Peter, 

Welcome to the Box Community, I'm happy to help!

Upon checking, I can see that 607.6MB of 10GB is the actual storage usage reflecting on your account. The notice that says your Box is full, do you receive this when uploading on a specific folder? The error could be pertaining to another user whose Box storage is fully used.

Otherwise, can you share a screenshot so we can take a closer look?

Looking forward to hear from you!

Best,