Dear Support Team,
Need your assistance to reset the setting of the box mail. i deleted all incoming files however still it is showing storage is full.
Awaiting for your prompt response.
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Hi Karim,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
In the future, if you experience storage inaccuracies, please let us know in this forum.
Thanks for posting!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.