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Question

Box full

  • May 23, 2025
  • 1 reply
  • 7 views

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Dear Support Team,

Need your assistance to reset the setting of the box mail. i deleted all incoming files however still it is showing storage is full.

Awaiting for your prompt response.

1 reply

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Hi Karim, 

Welcome to Box Community and glad to help! 

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

In the future, if you experience storage inaccuracies, please let us know in this forum. 

Thanks for posting!