Please run the script on my account to correct the box size. The box always shows full, even when it's not. I saw a referenced article to request support to run a script to correct this. Thank you
Question
Box full?
Hi Michael,
Welcome to Box Community and glad to help!
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.