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Question

Box for the Web Sessions do not end when closing the file

  • January 23, 2026
  • 0 replies
  • 7 views

Once I’m finished editing a file, I close it. I want to rename the file. I cannot because Box thinks I’m still editing the file even though I already closed it. Trying to open and re-close the file just results in duplicates of my own profile showing as actively editing the file, even though I have closed it multiple times. How do I end those sessions?