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Question

Box for Salesforce: unable to login to Box from Salesforce

  • Nov 11, 2025 7:01 PM UTC
  • 1 reply
  • 114 views
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We are receiving an error when trying to sign in as a Box user from the Box Salesforce app. We’ve tried logging in as admin and non-admin Box users yet the issue persists and I’ve included the screenshot below. 

Has anyone resolved this before? 

 

 

1 reply

Rona Box
  • Community Manager
  • Nov 12, 2025 9:12 PM UTC

Hi ​@SRCINT, 

Welcome to Box Community, and we’ll help access the Box widget in Salesforce. 

It indicates that you have already collaborated with one of our team members. We will stay in touch and please keep an eye out on your existing case. 

 

Thanks for posting, and we appreciate your continued support in the Box Community! 

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