Big thanks to 180365316 for sharing his Box and Salesforce journey and thoughts on Box Zone and data residency and also 13261339188 for yesterdays demo of the Box for Salesforce new install config experience and new automations with Salesforce Flow. See here for details of our next roundtable featuring Don Hammons of mxHERO and also latest updates on Box for Slack. cc 1917787569165698308087
We will follow up with you for questions we didn’t cover and we also have our 1st Community asks below.
What are our Community asks?
If you have experience with data residency and Box Zones, Kerry Kulp has an ask at minute 10 52 seconds in the recording
We (Box) are looking to speak with a Salesforce customer who has moved completely off Egnyte onto Box, preferably in Sweden! Let us know if you know someone. Thanks
Please share this series with your salesforce colleagues!
Links:
Kyles box-ui-elements-lwc github repo
Link to video recording
Latest Box for Salesforce Managed Package on the AppExchange
v3.91 contains the new Salesforce Flows invocable actions, new install/config experience, and the new Box Search capabilities.
Note: Updated documentation is lagging slightly behind, so be sure to post questions in our Box Customer Forum and we’ll point you in the right direction.
Recording highlights:
Time | Topic | Notes |
---|---|---|
Minute 0 | Box Customer, Kerry Kulp introduction and use case | Early journey from a small company with Box and Salesforce Box is how customers interact with Velaspan and security is key Workflow example, around new opportunities, linking salesforce engagement to Box folders |
Minute 7 | Kerry Kulp on data residency challenges | Velaspan work with customers all over the world Challenges in Europe Use Box Zones, however, residency is triggered by locale of folder owner so cannot use zones right now for data residency Figuring out how to resolve |
Minute 8 47 seconds | Joshua Hoyt question and discussion with Kerry on exposing Box Tab | Question on exposing Box tab to external users Velaspan expose the folder internally One root level salesforce owner Cannot leverage zones for data residency |
Minute 10 52 seconds | Kerry Kulp on next steps with Box and Salesforce | Using SOC 2 Accreditation to cleanup processes Focus on data residency More automation which could save hours per week by removing manual folder structure creation Challenge with external collaborators who don’t have a box account. Requires a manual audit and refresh |
Minute 15 15 seconds | Kyle Adams overview of Box for Salesforce Enhancements | Streamlining configuration flow Allowing Box files to show up in Salesforce federated search Customer folder structure mapped to objects and records using Salesforce flow(no code tool) Multi doc support in Box Sign for Salesforce |
Minute 20 07 seconds | Kyle Adams demo of new install config experience | Discussion on data residency and project locale approach…proposal to link locale to a project 10% of Velaspan user population are data locale users |
Minute 26 40 seconds | Kyle Adams demo of automation using salesforce flow | Exposing apex methods on salesforce flow action: listens for when an account record opportunity folder is created under account folder Creating folder for record id, creating collaborations and auto upload of attachments to box where storage is almost unlimited Moving folder option |
Minute 34 28 seconds | Kyle addresses questions on community, experience cloud | Box UI elements(React components) to allow better workflow to avoid multiple logins Kyle has a github project with the code. Link Handling files with Malware, Malware scanning kicks in Proposal to continue in another session Proposal to create location for box for salesforce components |
Minute 44 22 seconds | Don Hammons, mxHERO introduction | mxHERO - a digital bridge allowing customers to intelligently capture email-based content to their content clouds Don will speak at next roundtable on Dec 13th. |
Minute 46 40 seconds | Upcoming schedule of roundtables | Please also “Follow” on our Forum for the follow ups and upcoming schedule |
Minute 48 10 seconds | Question on Egnyte platform Dan O’Leary | We (Box) are looking to speak with a Salesforce customer who has moved completely off Egnyte onto Box, preferably in Sweden! Let us know if you know someone. Thanks |
Link to previous Roundtables:
October - demo of Box for Salesforce and Slack from Kyle Adams & customer dialog
August - customer demo from Anna Crollman, Town of Cary
July - Salesforce and Box Sign interactive demo from Kyle Adams and Customer Dialog
June - how to setup Box for Salesforce and customer dialog