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Big thanks to 180365316 for sharing his Box and Salesforce journey and thoughts on Box Zone and data residency and also 13261339188 for yesterdays demo of the Box for Salesforce new install config experience and new automations with Salesforce Flow. See here for details of our next roundtable featuring Don Hammons of mxHERO and also latest updates on Box for Slack. cc 1917787569165698308087


 



Save your spot for our next Roundtable


Dec 13th


10am PT/1pm EST



We will follow up with you for questions we didn’t cover and we also have our 1st Community asks below.


What are our Community asks?



  1. If you have experience with data residency and Box Zones, Kerry Kulp has an ask at minute 10 52 seconds in the recording




  2. We (Box) are looking to speak with a Salesforce customer who has moved completely off Egnyte onto Box, preferably in Sweden! Let us know if you know someone. Thanks




  3. Please share this series with your salesforce colleagues!



 


Links:


Kyles box-ui-elements-lwc github repo


Link to video recording


Latest Box for Salesforce Managed Package on the AppExchange



  • v3.91 contains the new Salesforce Flows invocable actions, new install/config experience, and the new Box Search capabilities.




  • Note: Updated documentation is lagging slightly behind, so be sure to post questions in our Box Customer Forum and we’ll point you in the right direction.



 


Recording highlights:








































Time





Topic





Notes




Minute 0



Box Customer, Kerry Kulp introduction and use case



Early journey from a small company with Box and Salesforce


Box is how customers interact with Velaspan and security is key


Workflow example, around new opportunities, linking salesforce engagement to Box folders



Minute 7



Kerry Kulp on data residency challenges



Velaspan work with customers all over the world


Challenges in Europe


Use Box Zones, however, residency is triggered by locale of folder owner so cannot use zones right now for data residency


Figuring out how to resolve



Minute 8 47 seconds



Joshua Hoyt question and discussion with Kerry on exposing Box Tab



Question on exposing Box tab to external users


Velaspan expose the folder internally


One root level salesforce owner


Cannot leverage zones for data residency



Minute 10 52 seconds



Kerry Kulp on next steps with Box and Salesforce



Using SOC 2 Accreditation to cleanup processes


Focus on data residency


More automation which could save hours per week by removing manual folder structure creation


Challenge with external collaborators who don’t have a box account. Requires a manual audit and refresh



Minute 15 15 seconds



Kyle Adams overview of Box for Salesforce Enhancements



Streamlining configuration flow


Allowing Box files to show up in Salesforce federated search


Customer folder structure mapped to objects and records using Salesforce flow(no code tool)


Multi doc support in Box Sign for Salesforce



Minute 20 07 seconds



Kyle Adams demo of new install config experience



Discussion on data residency and project locale approach…proposal to link locale to a project


10% of Velaspan user population are data locale users



Minute 26 40 seconds



Kyle Adams demo of automation using salesforce flow



Exposing apex methods on salesforce flow action:


listens for when an account record


opportunity folder is created under account folder


Creating folder for record id, creating collaborations and auto upload of attachments to box where storage is almost unlimited


Moving folder option



Minute 34 28 seconds



Kyle addresses questions on community, experience cloud



Box UI elements(React components) to allow better workflow to avoid multiple logins


Kyle has a github project with the code. Link


Handling files with Malware, Malware scanning kicks in


Proposal to continue in another session


Proposal to create location for box for salesforce components



Minute 44 22 seconds



Don Hammons, mxHERO introduction



mxHERO - a digital bridge allowing customers to intelligently capture email-based content to their content clouds


Don will speak at next roundtable on Dec 13th.



Minute 46 40 seconds



Upcoming schedule of roundtables



Please also “Follow” on our Forum for the follow ups and upcoming schedule



Minute 48 10 seconds



Question on Egnyte platform Dan O’Leary



We (Box) are looking to speak with a Salesforce customer who has moved completely off Egnyte onto Box, preferably in Sweden! Let us know if you know someone. Thanks


 


 


Link to previous Roundtables:


 


October - demo of Box for Salesforce and Slack from Kyle Adams & customer dialog


August - customer demo from Anna Crollman, Town of Cary


July - Salesforce and Box Sign interactive demo from Kyle Adams and Customer Dialog


June - how to setup Box for Salesforce  and customer dialog


 

13261339188 question from a customer. Can Flow “Actions”  be invoked outside of just for the Accounts and Opportunities objects you mentioned?  I think those 2 Flows that will come as part of the package are “example” Flows we could leverage, but those Actions are not just bound to those Flows, correct?


1516888123561 Correct. The Invocable Actions demonstrated will work with any standard object or custom object.


 


Here is an example that creates a folder for a custom Submission__c object and moves it under the Account folder. The target parent folder is completely arbitrary. It could have easily been another custom object folder.


epobgBqIDnIeYgK2H52hYFxjQ.png


13261339188


Thank you Kyle for this response; we're very excited about working with those Flow actions!  We use Flows a lot as we try to keep our automations as configurable as possible.  Right now, we're only seeing 1 or 2 Flow Box Actions.  In the demo, you showed many more.  Are those actions scheduled for the next release? 


398817181913 The new Flow actions are currently available in the latest version (v3.91) published on the AppExchange:


https://appexchange.salesforce.com/listingDetail?listingId=a0N30000001qNeKEAU&tab=d


Below are a few screenshots:


uiqzsAT98-V0MtCWk2xZc4Mmg.pnguovhJSzqkBlT9gl2Q9Ql_k8Qw.png


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