Skip to main content
Question

Box for Salesforce - Embedding Box folder on Record Page Layout

  • May 22, 2025
  • 1 reply
  • 23 views

Forum|alt.badge.img

I am able to embed a Box folder into a Record page layout in Salesforce. But when testing and clicking "Create Folder" in order to connect/create a particular folder, an error is returned: Folder for the request cannot be created/found.Please check Configuration

All of our Box files are present under the Box app within Salesforce, so the integration is functioning at a basic level.

Please advise.
Thanks.
Scott

1 reply

Forum|alt.badge.img

We are having the same issue, and cannot find the solution anywhere on this site.  Please help.  Will also create a ticket.