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Question

box for salesforce

  • October 21, 2025
  • 1 reply
  • 21 views

I am able to authenticate and setup the box app. When I embed the box element in the default page layouts it mostly comes up blank. The account frame says:


                View this content on box.com or using the Box app.
                

 

Any guidance would be greatly appreciated

1 reply

Rona Box
  • Community Manager
  • October 21, 2025

Hi ​@gfwtt

Welcome to Box Community, and we’re glad to assist! 

To help with Box for Salesforce, I’ll go ahead and open a new case. A member from Box Product Support team will get in touch through email and please keep an eye out. 

 

Thanks for posting!