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Question

Box for Office Online not showing up

  • May 22, 2025
  • 4 replies
  • 38 views

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Various posts from Box.com say you can choose "Microsoft Word Online" as an option in the "Open With" menu, but the option doesn't show up for me. I can open via Google Docs and Word Desktop, but it would be very helpful for my team to use the online version.

 

My company has an enterprise office.com account with SSO that integrates just fine with OneDrive.  

4 replies

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Hi there, 

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.

Thanks!


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I'm having the same issue


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Hi, im having the same issue. Can the product team reach out?


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I'm having the same issue.  Who can help me?