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Question

Box Folders Not Showing Up on Windows Plug In But Showing Online

  • May 23, 2025
  • 1 reply
  • 7 views

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Hi there,

Several folders only show up on Box on a browser and not on my Windows 10 Box plug in. I reinstalled and re-logged in to Box on Windows and the folders still to not show on my computer.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Danny, 

Welcome to Box Community and glad to assist! 

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!