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Question

Box folders being duplicated by Box for SF

  • May 23, 2025
  • 1 reply
  • 8 views

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We have some of our file folders being randomly duplicated recently by our box for SF - is there a way to stop this from happening? Is this a new bug? We have just noticed this happening the past 2 months or so. 

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1 reply

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Hi Brittany,

Welcome to the Box Community, I'm happy to help!

This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

Thanks for posting!

Best,
Ann