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Question

BOX Folder was Deleted

  • July 7, 2026
  • 1 reply
  • 23 views

A shared internal company BOX was recently disappeared and I am trying to find out the issue or have it recovered. 

1 reply

Rona Box
  • Community Manager
  • July 8, 2026

Hi ​@nvanderkin

Welcome to Box Community, and thank you for reaching out regarding your missing folder, we’re here to help in locating the missing folder! 

 

To get an immediate assistance, and provide you with the steps that you need in recovering the missing folder. I have created a support case and the Box Product Support team will reach out via email. 

 

Please keep an eye out and we will get in touch shortly. Thanks for posting!