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Question

Box Folder Missing

  • May 22, 2025
  • 3 replies
  • 16 views
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This was the original link to the Delaware MFaaS box:  https://kyndryl.ent.box.com/folder/133879482333  When I launch the link, I get this message: 

Oops! We can't seem to find the page you're looking for.

What do get is a box folder of my desktop for Delaware .  I need this box added back for the team - how do we do this?  The Atlas record if needed is 81-X7AO0JY

Thank you

    3 replies

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    Hi Hugh, 

    Welcome to the Box Community!
     
    This would be something our Box Support team would like to investigate with you and may require specific account information. 
     
    I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.
     
    Thanks for your patience!
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    Hi im having similar problems, an excel spreadsheet has gone missing. ive tried various search methods but cant find it, it was there yesterday.

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    Hi Oliver, 

    Welcome to the Box Community and thanks for your post!

    If you are part of a Business or Enterprise account, you can contact your Box admin to help run a User Activity Report to investigate what happened to your missing content.

    To learn more about running reports, please take a look at this article: https://support.box.com/hc/en-us/articles/360043696534-Running-Reports#useractivity 

    Best,

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