Hi I have a folder on box.com that I can view, download from and upload to, but I cannot make it sync with my desktop.
When I click on More Options>More Actions for my other folders there is an option to 'sync' or 'unsync' as appropriate but that option is missing for this folder. Does anyone know why that would be?
Hi Giles,
Welcome to the Box Community!
You may not have the correct permission to mark this folder to sync to your device.
Please be advised that when using Box Sync app, you must have an Editor access or higher permission in a folder to be able to mark it to sync to your computer.
More details can be found in these articles on marking folders to sync:
Thanks for your post and let us know how else we can help!
Best,
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