Hello, this is for files online. I could see all the files/folders before and now it is all empty. I checked with other users and they can see them.
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Hello, this is for files online. I could see all the files/folders before and now it is all empty. I checked with other users and they can see them.
Hi Daniel,
Welcome to Box Community and glad to assist!
Looks like the missing files are your collaborated files. To gain back your access to those files, please reach out to the folder or file owner.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.