My files in box ay they are synced but they are not on my computer. I have tried to unsync them restart computer and sync again and nothing. Please help
Question
Box Files Not Syncing to laptop
Hi Cesi,
Welcome to the Box Community!
I'm sorry to hear about the issue syncing your Box files to your computer. This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.