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Question

Box Files are reflecting 0 files are uploaded

  • May 22, 2025
  • 2 replies
  • 59 views

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Files are uploaded to folders however the folder is reflecting a 0 at the end showing there are no files uploaded.

Linda Saldana

[personal information--redacted]

[personal information--redacted]

 

 

 

2 replies

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Hi Linda, 

Welcome to the Box Community!

I see that we’ve already addressed this issue via a ticket with Product Support. Kindly reach out if there’s anything else we can assist with!

Best,


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I have the same issue.

BOX folders are not showing the correct number of files. 

HELP!