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I am trying to open my file with Google Sheets and it hits me with:


You need a Google Workspace account to edit business files


Don't have a Google Workspace account? Try Box for Google Workspace Essentials!


Google Workspace allows you to get unlimited access to Docs, Sheets, and Slides. Learn more


I have a log in and also uploaded said document from sheets. I log back in, but nothing happens and I cannot edit the file from Box through Sheets. 


I have granted Workplace access to Box as well. The same thing happens when my coworkers try it as well. 


Are we out of luck? Or is there a solution I am not seeing? 

Hi Kris, 


Welcome to Box Community and glad to help! 


Looks like you have a designated team that communicates with Box directly. At this rate, please reach out to your internal helpdesk team to contact Product Support. 


Thanks for posting! 

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