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Hi there. I am running Box sync on my Mac. When I log into the web it says "Synced" but I am showing multiple files in my box file that have not synced up.  Can you open a ticket for me, or tell me what to do?

Hi Jacqueline,


Welcome to the Box Community! I'm happy to help.


To fully sync a partially synced folder, you must unsync the partially synced folder, then sync it again.


Please check this article from our Box Product Support.


https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-for-Box-Sync


Best,

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