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Hello,


I created a Box account in order to access a folder someone shared with me via an email invite and the folder is not showing up in my account. Could you please let me know how I can add this folder to my account? Thanks

Hi Trent, 


Welcome to the Box Community,  I'm happy to help!


If you are not seeing a folder in your Box account, its likely the user who shared it only allowed you "Ready-only" access through a Shared link. You must receive an invitation to collaborate in that folder in order to view and access it from your Box account.


Check out this article to learn the difference between sharing a link and inviting collaborators: https://support.box.com/hc/en-us/articles/360044196073-Collaboration-Frequently-Asked-Questions 


Thanks for posting and let us know how else we can help!


Regards,

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