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Hello,

 

Some of our users are seeing below error when we try to display Box Folder inside Salesforce.

 

Box Explorer Error:

Invalid DWA Request: The requested user cannot be found or does not have domain wide auth enabled

 

It looks like some permission issue, but can we please identify what is the root cause and how to resolve this?

I didn't hear back anything about the root cause of this error. 360497915707 please advise.

I had the same issue and opened a support ticket, apparently this is a known issue. Ask development to turn off DWA for your org until they release a fix for this.

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