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klx01HY3S5R2DHFMBK4GP0J6W7M1Y.pngHello!

We got a new customer and I added them to Box. It notified them a bunch of times. Is there a way to avoid this?? Or was this a glitch? It is notifying them every 2 hours.

Hi Caitlin,

Welcome to Box Community! 

I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly. 

Thanks for posting!