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Question

Box email - how to unsubscribe

  • May 22, 2025
  • 8 replies
  • 50 views

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It appears Box.com is the only site on earth that does not have a way to unsubscribe from emails.  I would like to stop getting emails from Box that are not pertinent.  Is there a way to do this? 

8 replies

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I also want to unsubsribe, it is illegal internationally to not be able to unsubscribe, so we can easily get a group together and mount a legal case against them


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Block them as spam.

 


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That doesnt remove your contact details from their database.


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yeah it's terrible. make box stop! I hate box!


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Hi Everyone, 

Welcome to the Box Community!

I apologize if my response created any confusion. It’s my understanding that you’d like to generally unsubscribe. We’re working to honor your unsubscribe request and have forwarded your preference choice to privacy@box.com. Please check your email to look for a correspondence and any additional action required.

Should you have any questions, please don’t hesitate to email privacy@box.com.

Sincerely,


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Thank you France, how do we unsubscribe from your entire email system including deleting our contact information from your data base, not just unscbscribing from this particualr chat topic?


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Hi David, 

I went ahead and submitted a ticket on your behalf for your request.

Kindly check your email for details and updates.

Regards,


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I think it's even obligatory? CAN-SPAM Act item 4: https://donotpay.com/learn/email-unsubscribe-law/