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Question

box edit keeps telling me to download box tools

  • May 23, 2025
  • 2 replies
  • 70 views
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I keep downloading and installing and then it asks me again. This has been going on for a week and isn't fixing itself.

    2 replies

    Forum|alt.badge.img

    Hi Robin,

    Welcome to Box Community and glad to help! 

    We've created a new case and a member of our team will contact you through email, please keep an eye out. 

    Thanks for posting! 

    Forum|alt.badge.img

    Hi Box Community,

    Everyday I have to re-enable Box Edit & Box Local Com Service in the Startup menu. Box then functions normally all day. However, when my PC is turned off and restarted they have again been disabled.

    I use BOX via my employer Beechwood Homes (https://beechwood.app.box.com/folder/0) but I work from home in Tasmania, Australia, not in their offices in the outer suburbs of Sydney, Australia.

    Regards,

    Tony McGladrigan

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