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Box drive will not open PDFs

  • May 27, 2025
  • 2 replies
  • 22 views
C
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Hello Box Drive will not open PDFs

No error message, just flashes, but does not open

    2 replies

    C
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    • community-manager
    • Author
    • Known Participant
    • 34746 replies
    • May 27, 2025

    Odd. You might try rebooting Box and see what happens.

    C
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    • community-manager
    • Author
    • Known Participant
    • 34746 replies
    • May 27, 2025

    Hi Jack, 

    Welcome to Box Community and glad to assist!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!


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