I have had significant Box drive sync performance issues all weekend and continuing this morning (Monday). There is nothing wrong with my internet connection. I have uninstalled and reinstalled the app and the problem persists. I get a "New problem item" notice with most documents indicating that the file failed to transfer.
Hi Jeffrey,
Welcome to Box Community and glad to assist!
Can we confirm the following details regarding your Box Drive application?
- Your Operating System and current Box Drive version.
- Please attach a screenshot of your error.
We'd love to further assist!
It looks like the problem has died down. I haven't had a sync issue over the last 24 hours.
But I am on Windows 11. Box version 2.4.333.
Since I don't actively have the issue, I can't capture the error, but I sent in my logs when the issue occured, as requested.
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