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I have had significant Box drive sync performance issues all weekend and continuing this morning (Monday). There is nothing wrong with my internet connection. I have uninstalled and reinstalled the app and the problem persists. I get a "New problem item" notice with most documents indicating that the file failed to transfer. 

We are currently experiencing the same issue. Almost ground to a halt.


Hi Jeffrey, 


Welcome to Box Community and glad to assist!


Can we confirm the following details regarding your Box Drive application? 


  • Your Operating System and current Box Drive version. 

  • Please attach a screenshot of your error. 

We'd love to further assist! 


 


It looks like the problem has died down. I haven't had a sync issue over the last 24 hours. 


But I am on Windows 11. Box version 2.4.333. 


Since I don't actively have the issue, I can't capture the error, but I sent in my logs when the issue occured, as requested. 


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