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BOX Drive SSO Issue

  • May 23, 2025
  • 1 reply
  • 23 views
C
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I have install the BOX drive in my window device, however, the login screen doesn't allow single sign on and I have no way to connect my account, except Google SSO

 
See attached screenshot. 

BOX3_UY_DqvG4P291n4anoYXTog.png

    1 reply

    C
    Forum|alt.badge.img

    Hi Cary, 

    Welcome to Box Community and I'm here to help! 

    Let me create a ticket to have our Product Support team to assist with your login issue. Someone will get in touch through email and please keep an eye to your email. 

    Have a great weekend ahead! 

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