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Question

Box Drive shows full even though files are deleted

  • May 23, 2025
  • 1 reply
  • 52 views
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Please help restoring the correct storage amount for my box drive - thanks! 

    1 reply

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    Hi there, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

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