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Question

Box Drive Shows Full Even After Deleting Files

  • May 23, 2025
  • 1 reply
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This is a reoccurring issue.  Could this be resolved?  I have very few files, and nothing in my trash, but my account shows its 9.8GB out of 10GB.  

    1 reply

    Forum|alt.badge.img

    Hi Hashim,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

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