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Question

Box Drive requires Windows Restart (Update Loop)

  • May 27, 2025
  • 1 reply
  • 8 views

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Hello,

I've been attempting to use Box Drive but with every attempt to open the application, I'm greeted with a message stating that the Windows Computer needs to restart to finish the update. I've restarted multiple times along with using Revo Uninstaller to wipe the registry of anything related to Box Drive but the application continues to display this message after logging in. 

Please provide any additional assistance so that I may continue to use Box Drive.

Thank you

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Maitreyee,

Welcome to Box Community and glad to assist!

It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

Thanks for posting!