Skip to main content
Question

Box drive product instalation failure (RC=3)

  • May 23, 2025
  • 5 replies
  • 29 views
C
Forum|alt.badge.img

Hi, I am trying to install Box Drive in Win 11 but an error Box drive product instalation failure (RC=3) showed. Could you kindly assist? Thank you

iqlpYHJV_rKaYSFCZmeJNsMdA.png

    5 replies

    C
    Forum|alt.badge.img

    Hi Daisy, 

    Welcome to Box Community and I’m here to help!

    We've created a ticket for you and our Product Support team can take care of this with you directly. Thanks for your use of Box.

    Stay well! 

    C
    Forum|alt.badge.img

    Team, I have the same issue. Thank you for including me onto the answer

    C
    Forum|alt.badge.img

    Ditto, same issue for me too installing on Win 11 workstation.

    C
    Forum|alt.badge.img

    I met the same issue. How can I fix it?

    C
    Forum|alt.badge.img

    If anyone is still waiting for a solution, RC=3 means that Box Drive is already installed.

    Terms of ServiceAccessibility statement