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Question

Box Drive "Problem Item" Error

  • May 23, 2025
  • 1 reply
  • 7 views

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I have a user getting a warning alert any time they save that reads "New problem item" followed by the file path. Has anyone else experienced this? Thanks!

1 reply

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Hi Deanna , 

Welcome to Box Community and glad to assist! 

Let me create a new case and a member of our team will be in touch, please keep an eye out. 

Thanks for posting!