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Question

Box Drive on Monterey - redundant storage in application support and cloud storage?

  • May 23, 2025
  • 1 reply
  • 9 views

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Scanning through my harddisk, I noticed that Box Drive seems to be using twice the storage for files stored for offline use: I see 190 GB in application support and 190 GB in cloud storage. 

Tried to search the forum but didn't find something similiar. 

My guess is that this is two redundant systems running since the upgrade to Monterey, but not certain. Would of course love to liberate that storage...

 

Thx for you help

Andreas

1 reply

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Hi Andreas, 

Welcome to the Box Community, I'm happy to help!

This would be something our Product Support team would like to investigate with you and may require specific account information. 

I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

Kindly check your email for details and updates.

All the Best,