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Have Box Drive installed so can access via the program on my PC.  Logs me in under my Google account the Box Drive program appears again  - Google appears showing Launching Box Drive.  Thats where it all stops


 


Can access my account online but want to sue the app

Hi Matthew, 


Welcome to Box Community and glad to assist!


I'll be needing the following information while we continue to investigate, 


  • Is there an error message? If so, it would helpful if you could attach a screenshot. 

  • Kindly confirm your Operating System and your Box Drive version. 

We'd love to further assist! 


Good afternoon,


 


There is no error message just Box Drive screen re-appears. Operating System is Windows 10 Pro Version 22H2 / OS Build 19045.4651.  Box Drive version 2.38.173.0


 


Regards


Matthew


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