Hi, we recently noticed that Box Drive was not syncing. We used the method to restart the sync process using regedits. We were able to get some data to sync immediately after the procedure, but nothing else synced after that first time. Please let us know what we should try next.
Thanks in advance.
Hi Lorena,
Welcome to Box Community and glad to assist!
To ensure that your syncing files real time through Box Drive. Please check updates for your Box Drive Application.
In addition to this, log out and log in from Box Drive and look for problem errors.
Hope it helps! Let us know should the issue persist.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.